Welcome Home—Let’s Get You Moved In
Follow these steps to keep everything clean and fast. When in doubt, reach out—our team is here.
1) Watch for Your DocuSign Lease
You’ll receive a DocuSign email. Review the lease carefully and sign. Your countersigned copy arrives once funds clear.
2) First Payment Method
Wire transfer or Zelle only for the first payment. Account/recipient details are in your lease. Always confirm recipient name and last four digits before sending.
3) Calculate Your Move-In Amount
Enter your monthly rent, how many deposits are required (e.g., 1 = security only; 2 = first+security; 3 = first+last+security), and your move-in date. We’ll prorate the first month based on days remaining in that month.
Estimate
This is an estimate for planning. Your lease controls all amounts and due dates.
4) Schedule Your Move-In
Pick an available date/time so our team can coordinate access and a smooth handoff.
5) Set Up Utilities (Central Florida)
Coverage varies by address. Use the links/phones below to start or move service. If unsure which provider serves your unit, ask our team or check the city/county website for your service address.
Electric
- OUC — Orlando Utilities Commission · Start/Stop/Move & Support: ouc.com/account/start-stop-move · Phone: (407) 423-9018
- Duke Energy (Florida) · Customer Service: duke-energy.com/customer-service · General FL line: 1-800-700-8744
- Florida Power & Light (FPL) · Start/Stop/Move: fpl.com/support/start-stop-move
Natural Gas
- TECO People’s Gas · Start Service & Support: peoplesgas.com/residential/start-service · Phone: 1-877-832-6747 (Orlando: 407-425-4662)
Water / Sewer
- Orange County Utilities · Start Service: Online request · Phone: 407-836-5515
- Seminole County Utilities · Customer Service: Website · Phone: 407-665-2110
- City of Casselberry Utilities · Customer Service: Website · Phone: 407-262-7760 (opt 2)
Internet (check availability by address)
- Spectrum · Contact / Start
- Xfinity (Comcast) · Contact / Start · Phone: 1-800-934-6489
- AT&T · Contact / Start · Internet support: 1-800-288-2020
Questions or Verification
Need to confirm wiring / Zelle details or proration? Contact us—never send funds if something looks off.
Compliance
We are not a bank or lender. Payments follow your signed lease instructions. Keep receipts and confirmations for your records.